---
title: "Health & Safety Protocols: Ensuring a Safe Stay at Placemakr"
description: Discover Placemakr's health and safety protocols, designed to ensure a clean, comfortable, and safe stay at our flexible living spaces. Learn more today!
image: https://8738389.fs1.hubspotusercontent-na1.net/hubfs/8738389/OpenGraph_GuestSafety.jpg
---

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    - - [What to Do in Nashville This Fall: 14 Can’t-Miss Picks](https://dev.placemakr.com/blog/what-to-do-in-nashville-this-fall-14-cant-miss-picks-clone?hsLang=en)
          - [What to Do in Nashville This Fall: 15 Can’t-Miss Picks](https://dev.placemakr.com/blog/this-is-a-test?hsLang=en)
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    - [2500 Penn, a Placemakr Experience](https://dev.placemakr.com/locations/washington-dc/2500-penn/?hsLang=en)
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    - - [What to Do in Nashville This Fall: 14 Can’t-Miss Picks](https://dev.placemakr.com/blog/what-to-do-in-nashville-this-fall-14-cant-miss-picks-clone?hsLang=en)
          - [What to Do in Nashville This Fall: 15 Can’t-Miss Picks](https://dev.placemakr.com/blog/this-is-a-test?hsLang=en)
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- [real estate](https://dev.placemakr.com/guest-safety#)

20% off stays from October 30 through 2026 with code [**GETAWAY20**](https://dev.placemakr.com/book?promoCode=GETAWAY20&hsLang=en)

# Health & safety protocols

#### We're always here for you, even from a safe distance, with self check-in, 24/7 virtual guest support, and contactless service.

##### APARTMENT-HOTEL | FURNISHED | UNFURNISHED

## About Us

We’re a venture-backed startup on a mission to change the future of hospitality and home. With properties in some of America’s most-loved cities, our unique platform allows buildings to blur the line between hotels and apartments. This all-in-one solution includes property operations, customer acquisitions, and the tech stack to operate with more flexibility than any other company in the market.

Our tech-enabled buildings create one-of-a-kind guest experiences and tremendous value in the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night—they’re a place to call home.

[✕](https://dev.placemakr.com/guest-safety#)

![SBRNASH_045](https://dev.placemakr.com/hs-fs/hubfs/SBRNASH_045.jpg?width=1200&length=1200&name=SBRNASH_045.jpg)

**building**

![200520CG_EOA_Bento_019-min](https://dev.placemakr.com/hs-fs/hubfs/200520CG_EOA_Bento_019-min.jpg?width=1200&length=1200&name=200520CG_EOA_Bento_019-min.jpg)

**another building**

![Marymount-1](https://dev.placemakr.com/hs-fs/hubfs/Marymount-1.jpeg?width=1200&length=1200&name=Marymount-1.jpeg)

**room**

![ocean-room](https://dev.placemakr.com/hs-fs/hubfs/ocean-room.jpeg?width=1200&length=1200&name=ocean-room.jpeg)

**ocean room**

![mountain-room](https://dev.placemakr.com/hs-fs/hubfs/mountain-room.jpeg?width=1200&length=1200&name=mountain-room.jpeg)

**mountain room**

##### STAY NIGHTLY OR LONGER

## Reimagining where life happens

It's the best of both worlds. Where the best latte in town is just steps away. Where tech makes your stay seamless from the moment you arrive to the day you depart. Where the perks of a hotel meet the comforts of home. 

[ learn more ](https://dev.placemakr.com/about/what-is-placemakr?hsLang=en)

[✕](https://dev.placemakr.com/guest-safety#)

![SBRNASH_045](https://dev.placemakr.com/hs-fs/hubfs/SBRNASH_045.jpg?width=1200&length=1200&name=SBRNASH_045.jpg)

**building**

![200520CG_EOA_Bento_019-min](https://dev.placemakr.com/hs-fs/hubfs/200520CG_EOA_Bento_019-min.jpg?width=1200&length=1200&name=200520CG_EOA_Bento_019-min.jpg)

**another building**

![Marymount-1](https://dev.placemakr.com/hs-fs/hubfs/Marymount-1.jpeg?width=1200&length=1200&name=Marymount-1.jpeg)

**room**

![ocean-room](https://dev.placemakr.com/hs-fs/hubfs/ocean-room.jpeg?width=1200&length=1200&name=ocean-room.jpeg)

**ocean room**

![mountain-room](https://dev.placemakr.com/hs-fs/hubfs/mountain-room.jpeg?width=1200&length=1200&name=mountain-room.jpeg)

**mountain room**

##### join our team

## The People who make it happen

IOur property team members bring our business to life at each building, focusing on execution, along with resident and guest experience. Our non-property team members support property execution and the evolution of other areas within our platform. The non-property roles are remote-first with the option to work from our Washington, DC or San Francisco offices.

At Placemakr, we believe in-person collaboration and bonding is essential, so our remote-first team members participate in quarterly in-person retreats with their teams at various locations across the US.

[ Open Positions ](https://jobs.lever.co/placemakr)

![icon__clean](https://8738389.fs1.hubspotusercontent-na1.net/hub/8738389/hubfs/icon__clean.png?width=140&height=140&name=icon__clean.png "icon__clean")

### Always clean

We adhere to the highest cleaning standards as recommended by the CDC and regularly sanitize with high-grade Ecolab supplies to keep our properties sparkling and safe.

![icon__space](https://8738389.fs1.hubspotusercontent-na1.net/hub/8738389/hubfs/icon__space.png?width=140&height=140&name=icon__space.png "icon__space")

### Always at a distance

Spread out in a space you can be proud of. Each of our guest rooms come equipped with the comforts of home, including a kitchen you can actually cook in, laundry on-site, and a refrigerator.

![icon__service](https://8738389.fs1.hubspotusercontent-na1.net/hub/8738389/hubfs/icon__service.png?width=140&height=140&name=icon__service.png "icon__service")

### Always available

If you ever need us, we're here. Our dedicated on-site staff is available to assist you by phone, email, app, or text and we'll be there.

![icon__computer](https://8738389.fs1.hubspotusercontent-na1.net/hub/8738389/hubfs/icon__computer.png?width=140&height=140&name=icon__computer.png "icon__computer")

### Flexible cancellation

Most stays allow for cancellation and a full refund up until 24 hours prior to check-in.

![icon__phone](https://8738389.fs1.hubspotusercontent-na1.net/hub/8738389/hubfs/icon__phone.png?width=140&height=140&name=icon__phone.png "icon__phone")

### **Contactless** self check-in

Check-in and access your room using your phone.

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## Frequently asked questions

#### Have a question not listed here?

[contact us](https://placemakr.com)

Are common spaces open to guests?

Yes! Each of our properties are closely adhering to both local guidelines and the CDC recommendations. For a question about a specific building, please contact us directly by emailing [sales@placemakr.com.](mailto:sales@whyhotel.com)

What happens if I need to cancel or reschedule my stay?

We understand! Most stays allow for cancellation and a full refund up until 24 hours prior to check-in. Your specific cancellation details can be found on your reservation confirmation.

How is Placemakr taking care of employees that work at the hotels?

Our staff are on the front lines and so we're doing everything we can to support them. This includes paid sick leave and paid time to go get vaccinated as needed. We want everyone to stay safe and healthy.

![logo](https://dev.placemakr.com/hubfs/logo.svg "logo")

** [(555) 555-5555](tel:5555555555)

** [info@placemakr.com](mailto:info@placemakr.com)

**

**1701 Rhode Island Avenue, NW**  
**Washington, DC 20036**

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